Terms of service

Welcome to Dadi Amma.

By accessing or using the Dadi Amma website, you agree to comply with these Terms & Conditions. Please read them carefully before placing an order.

1. About Dadi Amma

Dadi Amma provides food and consumer products through its website and other authorized sales channels.

2. Website Use

You agree to use this website only for lawful purposes.

You must not:

  • Misuse the website

  • Attempt unauthorized access

  • Interfere with website functionality

  • Submit false or misleading information

  • Use the website for fraudulent purposes

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information displayed on our website are accurate.

However, minor differences in packaging, colour, appearance, or presentation may occur.

4. Prices

All prices displayed on the website are in Pakistani Rupees (PKR), unless otherwise stated.

Dadi Amma reserves the right to change prices, offers, promotions, and product availability without prior notice.

5. Orders

Submitting an order does not necessarily guarantee acceptance.

Dadi Amma reserves the right to cancel or refuse an order in situations including:

  • Product unavailability

  • Pricing errors

  • Incorrect product information

  • Suspected fraudulent activity

  • Inability to verify customer information

  • Delivery limitations

If an order is cancelled after payment has been made, the applicable amount will be refunded according to our Return & Refund Policy.

6. Promotions & Discounts

Promotional offers may be subject to additional terms, expiry dates, product restrictions, quantity limitations, or other conditions.

Unless explicitly stated, promotions cannot be combined.

7. Product Usage

Customers are responsible for following product instructions, preparation directions, storage recommendations, and other information provided with the product.

8. Intellectual Property

All content on the Dadi Amma website, including logos, brand identity, text, photographs, graphics, designs, videos, and other materials, is owned by or licensed to Dadi Amma unless otherwise stated.

Such content may not be copied, reproduced, modified, or commercially used without prior written permission.

9. Third-Party Services

Dadi Amma may use third-party services such as payment providers, courier companies, technology providers, and other service partners.

Third-party services may have their own terms and policies.

10. Limitation of Liability

Dadi Amma will take reasonable steps to provide accurate product information and reliable services.

However, Dadi Amma shall not be responsible for delays, interruptions, or circumstances beyond its reasonable control.

11. Changes to These Terms

Dadi Amma may update these Terms & Conditions from time to time. Updated terms will be posted on this page.

12. Contact

For questions regarding these Terms & Conditions:

Email: info@dadiamma.pk
WhatsApp: +92 318 2073861

Address: Plot B25, Korangi Industrial Area, Karachi, Pakistan